CORONAVIRUS: CHANGES TO SERVICES

UPDATE: Tues 24 March 2020

The last few weeks have been very unsettling for everyone and the weeks ahead look very difficult and equally uncertain. We would like to bring you up to date with further changes to our service and how you can stay in touch with us.

Contact

Our office is closed and all staff are working from home. We are contactable by email (See below) and staff can call you back if you need to discuss anything, we are happy to do this. We urge people to contact us by email, especially if sending documents, rather than post. There is a delay in post reaching us. If you can only make a payment by cheque, please contact us and let us know before posting one first, please.

Grant applications

Apologies that there have been some delays in processing grants due to us moving from the office to home working.

We will be in touch with all those who have enquired or applied and let you know what is happening with your grant.

If you need help in the meantime please contact Rachael@scht.org.uk

Grant-aided works

Current Scottish government advice is for people to work from home and to minimise unnecessary travel. The position for building sites is less clear than other work places, but SCHT would like everyone to be safe and to avoid spreading the virus.

As a result, grant-aided works should not be starting until the government advice is changed. If you need to discuss a project which is due to start on site please email lindsay@scht.org.uk

Inspections

We cannot undertake inspections at the current time, but the inspectors can offer advice over the phone or by email if you have a problem with your building. Please contact David@scht.org.uk or Mitchell@scht.org.uk for assistance.

If you would like to be put on the waiting list for an inspection for later in the year please contact Steve@scht.org.uk

TBHC Membership

As part of a charitable trust, Traditional Buildings Health Check relies on the support of its members to help preserve Stirling’s valuable built heritage. We have no plans to freeze memberships and members will be able to renew as usual. We are endeavouring to deliver the best service we can in these challenging circumstance and remain available for advice for members.

Should anyone looking to renew be experiencing financial difficulties as a result of coronavirus restrictions, please contact Steve at steve@scht.org.uk

Information and Advice

We will be developing helpful guides, as well as insightful blogs and other new online content for our websites and social media over the coming weeks and will let you know more about this soon.

Thank you for your patience during these temporary changes to our service. We aim to still provide members with as much advice and support as we can, albeit remotely for the time being.

If you need any help, do get in touch.

Lindsay Lennie

Trust Manager